Terms of Service

These Terms of Service govern your access to and use of the IQON Health website, products, and services. By accessing this website or placing an order with IQON Health, you agree to be bound by these Terms of Service in full. If you do not agree to these terms, you may not access the website or purchase our products.

Research use only

All products sold by IQON Health are intended strictly for research and laboratory use only and are not intended for human or veterinary consumption, diagnostic use, therapeutic use, or any form of medical application. You acknowledge and agree that you are purchasing our products solely for lawful research purposes and that you possess the appropriate knowledge, training, facilities, and licenses required to handle and use such materials safely and in compliance with all applicable laws and regulations.

Your responsibility and compliance

You agree that it is your responsibility to ensure that the purchase, possession, handling, storage, use, and disposal of any products purchased from IQON Health complies with all local, state, federal, and international laws, regulations, and guidelines. IQON Health makes no representations or warranties regarding the legality of acquiring or using our products in your jurisdiction, and we accept no responsibility for improper or unlawful use.

Informational content only

All information provided on this website, including product descriptions, specifications, technical data, and other content, is provided for informational purposes only and should not be interpreted as medical, pharmaceutical, or professional advice. IQON Health does not provide medical guidance, treatment recommendations, or dosage instructions of any kind.

Orders

Orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders that appear to be placed for unlawful purposes, orders containing inaccurate information, or orders that cannot be fulfilled due to inventory or regulatory restrictions. Once an order has shipped, it cannot be canceled. Pricing, product availability, and product specifications are subject to change without notice.

Sales, refunds, and shipping

Refunds or replacements may be issued only in limited circumstances (e.g., damaged in shipping, incorrect or defective product) as set out in our Refund & Return Policy. By placing an order, you acknowledge that you have reviewed and agreed to our Refund & Return Policy. IQON Health is not responsible for delays, losses, or damages caused by shipping carriers or events beyond our reasonable control, including but not limited to acts of nature, regulatory actions, or supply chain disruptions.

Acceptable use and intellectual property

You agree not to misuse the website or its content, including attempting to gain unauthorized access to our systems, interfering with site functionality, transmitting malicious code, or using the website for any unlawful or prohibited purpose. All content on this website, including text, graphics, logos, images, and software, is the property of IQON Health or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or exploit any content without prior written permission.

Disclaimers and limitation of liability

IQON Health provides the website and its products on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. To the fullest extent permitted by law, IQON Health disclaims all liability for any direct, indirect, incidental, consequential, or special damages arising from or related to the use of our website or products, including but not limited to loss of data, loss of profits, personal injury, or property damage.

Indemnification

By using this website or purchasing our products, you agree to indemnify and hold harmless IQON Health, its owners, officers, employees, affiliates, and partners from any claims, damages, liabilities, losses, or expenses arising out of your use of the website, your violation of these Terms of Service, or your misuse of any products purchased from IQON Health.

Changes and governing law

IQON Health reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised terms. These Terms of Service shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which IQON Health operates, without regard to conflict of law principles. Any disputes arising from these terms shall be resolved in the appropriate courts of that jurisdiction.

Contact

If you have any questions regarding these Terms of Service, please contact us at info@iqonhealth.com.